ENTREPRENEUR BIZ TIPS: 6 Steps to Improve Your Emotional Intelligence | Ramona Hacker | TEDxTUM

ENTREPRENEUR BIZ TIPS: 6 Steps to Improve Your Emotional Intelligence | Ramona Hacker | TEDxTUM

Here’s Great Tip: 6 Steps to Improve Your Emotional Intelligence | Ramona Hacker | TEDxTUM

Here is Something You Should See…

Sometimes emotions don’t make sense, and sometimes being emotional doesn’t mean you’re emotionally intelligent. Growing up, rationality often came before emotions for Ramona, but as she grew older and realized that she had never actively learned how to deal with her emotions and that she wasn’t the only one who lacked this skill, she knew she had to change something. In her talk, Ramona guides us through her experiences and shows us 6 steps to become more emotionally intelligent. Ramona Hacker has a degree in English and American Studies and is currently pursuing a Masters in World Heritage Studies. Through several personal experiences as well as her volunteer experience at a local soccer club and for the student organization AIESEC, she started thinking about the topic of emotional intelligence and how it affects everyone’s lives and the way we deal with our problems. She will share research from the field as well as personal stories with the TEDxTUM audience. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at

28 Replies to “ENTREPRENEUR BIZ TIPS: 6 Steps to Improve Your Emotional Intelligence | Ramona Hacker | TEDxTUM”

  1. the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manneralso : the capacity for this

  2. Emotional Intelligence Notes:


    1. Career progression – $$

    2. Better social life – closer &/or more friends

    3. Happiness, functionality and quality of life

    What is EI?

    – Awareness: Understanding how someone feels (empathy) as a result of your actions or external factors.

    – Utilisation: The ability to appreciate the effect emotions have on yourself and others and harness them to improve your efficacy at completing a task or solving a problem.

    – Management: The ability to control your own emotional fluctuations and those of others. For example getting enough sleep, meditation, practiced cheering up of others.

    Progression: unconcious incompetence – conscious incompetence – conscious competence – unconscious competence


    1. Acknowledge: Ask how someone is feeling genuinely. Answer how you are feeling honesty. Don't complain just connect. Tell them it's okay to feel that way.

    2. Differentiate and Analyse: Don't substitute what you actually feel with something you find easier to process. To handle emotions effectively you need to accurately determine what you or another is actually feeling.

    3. Accept and Appreciate: Emotions aren't good or bad they are just a reality of the human condition. Loneliness makes you feel sad but it motivates you to look for a partner and build a healthier life. Keep a journal and log how you feel on a needs basis – daily/weekly/monthly.

    4. Reflecting and finding the Origin: Reflection puts distance between you and the emotion and enables one to process and move past negative emotions. In the case of positive emotions reflection could help reinforce the behaviour that lead to a good outcome.

    5. Handle Your Emotions: Find what works for you personally – trial and error.
    a) Writing them down (journaling)
    b) Meditation
    c) Talking with friends about what they do (dual benefits)
    d) Sport (more social) &/or Exercise

    6. Handle Other's Emotions: The understanding and awareness you have gained from working on yourself now gears you to more effectively help others. The benefits of doing this and structuring your own thought processes are extensive.


    1. Opening Up by Writing it Down
    2. Language of Emotions

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